Document Management System - DMS
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In any organization, the customer experience is critical to improving customer loyalty and gaining greater market share. But typical off-the-shelve customer relationship management (CRM) systems deliver experiences that are impersonal, rigid and slow.
Techmate Solutions offers a transformational approach to CRM with products that help organizations build strong, long-lasting and profitable relationships with their customers with core BPM capabilities, and is also available with industry-specific models, processes and for many industry spectrums. Our models helps organizations interact with their customers over any channel and across the customer lifecycle with personalized strategies for customer service, retention, cross-selling and up-selling.
Customer relationship management (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.
Techmate Solutions Consult & Implements world's most complete customer relationship management (CRM). We offer the broadest and deepest portfolio of industry CRM solutions that address all customer touch-points and provide rich functionality to support the specific business needs for organizations of every size to deliver a superior customer experience.
Our deployed CRM helps organizations attain their overall goals in finding, attracting, and winning new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Deployed CRM will also help organizations-wide business strategy including customer-interface departments as well as departmental.